New research illustrates people do not mind answering sensitive questions, and asking them doesn’t leave a bad impression. Questions about delicate topics can lead to more meaningful conversations and develop a greater understanding and deeper connection.
When we’re making a decision or we’re deciding how to negotiate, we really need information from our counterparts. That information can be incredibly important in guiding what we do and what we say.
Eric VanEpps and Maurice Schweitzer looked at how different kinds of questions might elicit more or less accurate information. Rather than using questions to elicit information, asking questions can achieve other goals.
News Mention
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Assistant Professor of Marketing, University of Utah
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Cecilia Yen Koo Professor of Operations, Information and Decisions, Wharton School
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