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How Bots Will Change the Doctor-Patient Relationship

“The health care changes we want, or at least the opportunities to try them, are held back by a combination of technical limitations and social conventions. But our social conventions present the greater obstacles. The lesson from other industries is that transformational change requires productivity change. And in health care that means we must find ways to move past approaches to facilitate care with doctors toward approaches that facilitate care without them.” Read more at The Harvard Business Review