Psychometrics, measurement, program evaluation, instrument development, medical education
Shea JA, Guerra CE, Weiner J, Aguirre AC, Ravenell KL, Asch DA: Adapting a patient satisfaction instrument for low literate and Spanish-speaking populations: Comparison of three formats. Patient Education and Counseling. 2008; 73:132-140.
Shea JA, Micco E, Dean LT, McMurphy S, Schwartz JS, Armstrong K: Development of a revised health care system distrust scale. Journal of General Internal Medicine. 2008; 23:727-32.
Shea JA, Guerra CE, Ravenell KL, McDonald VJ, Henry CAN, Asch DA: Health literacy weakly but consistently predicts primary care patient dis-satisfaction. International Journal for Quality in Health Care. 2007; 19(1):45-9.